FAQ’s

How do I do this? How do I look into booking a party?

Use the “Book Now” request form to send in your date and times. Choose your date for a “Weekend” or “Weekday” type reservation. Pick your requested time next. Answer the questions, I.E. Name, Address, E-mail, Parking etc. This will send us a request for a booking. Once we check the parking and schedule we will confirm or contact you with any questions. A second e-mail will be sent to you after confirmation with a “Pay Now” button to pay and reserve your date.

How do I know the trailer can come to my house?

Our drivers are excellent and can go nearly anywhere. Our truck/trailer package is 55 feet long and needs to be placed on an area of little or no incline or decline preferred but not required. Otherwise, you can divert us to a nearby park, church, pizza restaurant or parking lot! Please call us if you have any questions regarding trailer placement and location or view our parking page here.

Will the kids know what to do?

Typically, for children aged 6 years and up it is not an issue. That’s why we bring our Game Coach! The Game Coach helps the kids along, inspires and instructs. We make sure it’s the party of the year!

Should I be concerned about the types of games for kids?

If you have such concerns, inform the Game Coach upon arrival and he will make sure that the gaming is appropriate. Otherwise, he will follow the lead of the guest(s) of honor and make sure they are having the time of their lives! You can request which game ratings are allowed during the booking process by answering the “Authorized Games” question.  Our game inventory and  ESRB ratings information for each game is on this page.

What about bad weather?

We come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive, we’ll be there! The use of the outside TV’s maybe limited dependent upon wind and precipitation.

What time should I make the party?

We suggest that you tell your guests that the party is at least a half-hour to an hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!

What if too many people show up to the party? Is there an extra charge?

Certainly not! Bring them on! We’ll keep them all having fun! We do not charge by the number of guests.

Can I/Do I request certain games?

You can provide a game/s to play and we always bring the full game library to every event. Your Game Coach will listen to and make suggestions to make your event successful. You can request which game ratings are allowed during the booking process by answering the “Authorized Games” question. See our list of games and rating information on this page.

Do I tip the Game Coach?

The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for service is a great idea, but not required.

Do I have to pay for the party in advance?

Our reservations go quickly. In order to hold your booking and receive the included invitations you must pay on line or arrange to drop your payment with us. Otherwise, your date and time is still open for booking by others.

How do the invitations work?

Once we have confirmed and received payment, we will forward your invitations. We can also provide “E-Vites” via e-mail upon request

What time will you be arriving?

The Game Coach arrives in plenty of time to be setup and start your party at the designated start time. Normally between 10-20 minutes ahead of scheduled start time.

How can my organization raise funds through Level Up Curbside Gaming?

We can raise funds by being part of a “kids zone” at a large event or “primary attraction” at smaller events and either charging tickets to play in the Mobile Game Theater or accepting a wristband or tickets for timed play. Our “Backpack” option for schools, churches or non-profits is to hand out flyers and when a party is booked as a result, the organization receives $20 cash back, per booking, for fundraising. We will print the half-page, full color flyers and drop them off; all you have do is distribute them! No cost, no risk, no selling cookies or magazines! You can even do an e-mail blast! Call us for more information.

Where can I view your official policies?

You can view them here, or by clicking the “Book Now” tab on the menu.

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